1. Controller and scope
The controller of personal data for this public FaxHub website is SIA "BMI Group", Reg. No. 40103687008, VAT LV40103687008, Skolas 21 - 501F, Riga, LV-1001, Latvia. You can contact us about privacy at info@bmi.io.
FaxHub is currently a pre-launch website. It provides service information, launch prices and integration documentation. It does not currently register users, collect fax documents, connect phone numbers or accept payments. This notice describes processing on this website and correspondence about it. Before those service features launch, we will provide information about account, document, recipient, payment and agent-access processing in the applicable service privacy notice.
2. Information processed now
- Website requests and security logs: our hosting and content-delivery provider processes your IP address, request time, requested URL, browser/user-agent information, response status and technical connection information. A referring page or query string may also be included in a request log. Please do not put private information in URLs.
- Correspondence: if you email us, we receive your email address, the contents of your message and any information you choose to include. No email is required simply to browse the site. Please do not send fax documents, identity documents, payment details, passwords or API keys with a general enquiry.
We do not use this pre-launch website for advertising profiles, automated decisions about people, selling personal data or training AI models on submitted documents. There is no document-submission feature on this website.
3. Purposes and legal bases
We process website request information to deliver pages, diagnose problems, protect the site and investigate abuse. The basis is our legitimate interest in operating a reliable and secure website. We process correspondence to answer your request: this may be necessary to take steps at your request before a contract, or be based on our legitimate interest in handling general enquiries. Where a legal obligation requires retention or disclosure, that obligation is the basis for the relevant processing.
Optional website analytics is based on your consent, which you may withdraw as described below.
4. Cookies, analytics and external resources
Google Analytics 4 is optional on this website. The Google tag is not loaded and analytics cookies are not set until you choose Accept in the analytics notice. If you consent, Google processes page-view and technical usage data to help us understand website traffic. We do not enable advertising signals or automatic collection of form interactions. Query strings and URL fragments are excluded from page locations and referring URLs sent by our analytics code. We do not send fax documents, email addresses, phone numbers, payment details or API keys to Analytics. You may decline or withdraw consent at any time using Cookie settings; withdrawing removes this website's analytics cookies and reloads the page without the tag. Your choice is saved in browser local storage. Fonts and images are served with the website. Browsing does not require analytics consent, and there is no newsletter or waiting-list form.
5. Recipients and international processing
Amazon Web Services provides website storage and CloudFront content delivery, including access logging. Our email service providers process messages when you contact us. When you consent to analytics, Google also processes the resulting usage data for Google Analytics; this may involve processing outside your country. See Google's Privacy Policy. Authorized personnel may access the information needed to operate the site or respond to you. We may disclose information where required by law or necessary to establish, exercise or defend legal claims. We do not sell personal data.
Content-delivery infrastructure may process connection information outside Latvia or the European Economic Area. Where a transfer requires safeguards under applicable data-protection law, those safeguards must apply, including an applicable adequacy decision or contractual safeguards. Contact us for information about the safeguards relevant to your request. Visiting an external link or sending email also involves the providers you choose and their own privacy practices.
6. Retention and security
Retention depends on the purpose: operational logs are retained for service diagnostics, security review and investigation; correspondence is retained while handling an enquiry and, where necessary, related follow-up or legal claims. We assess whether information remains necessary and retain it longer only where a continuing security issue, legal obligation or claim justifies doing so. You may contact us about information relating to you and request deletion, subject to applicable exceptions.
The site is delivered over HTTPS. Access to hosting and operational information is restricted to authorized use. No internet service can guarantee absolute security. No document-retention period is promised by this preview: before fax uploads become available, the document-storage and deletion rules will be disclosed separately.
7. Your rights
Depending on the circumstances and applicable law, you may request access, correction, deletion, restriction or portability of your data, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting prior lawful processing. Send requests to info@bmi.io. We may ask for proportionate information to verify your identity and locate the relevant records; we do not need a copy of an identity document with an ordinary initial enquiry.
You may complain to the Data State Inspectorate of Latvia or the competent supervisory authority where you live or work. Contacting us first is not a condition of exercising that right.
8. Children and future updates
The website is intended to describe a communication service, not to collect information from children. We do not intentionally solicit children's personal data. If you believe such information has been sent to us, contact us. We will update this notice when our actual processing changes and show the latest update date. New paid-service or app processing will be explained before those features are enabled.
Contact details
SIA "BMI Group"
Reg. No. 40103687008 · VAT LV40103687008
Skolas 21 - 501F, Riga, LV-1001, Latvia
info@bmi.io